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How to unblock a sender blocked on Alice

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How to unblock a sender blocked on Alice: While you were reading the mail on your account Alice emailyou accidentally marked a friend’s message as spam and now TIM Mail (the service from which Alice Mail boxes are now managed) added the latter to the list of blocked senders? Don’t worry, this is nothing irreversible: if you want, you can retrace your steps and unlock your friend in no time at all.

If you want to know more, all you have to do is take a few minutes of free time, consult the information on how to unblock a sender blocked on Alice that I am about to give you and put them into practice. We will see not only how to proceed from TIM Mail via browser, but also how to act if you have configured your Alice Mail account in an e-mail client such as Outlook or Apple Mail.

In short: whatever solution you have adopted to access your Alice Mail box, rest assured that, within a few minutes, following my advice, you will be able to reach the goal you set yourself and unblock the senders you blocked by mistake ( or on which, however, you have had second thoughts). Happy reading and good luck for everything!

How to unblock a sender blocked on Alice Mail

As already mentioned at the beginning of the post, the service Alice email has long been incorporated into TIM MailTIM’s Webmail, so to explain how to unblock a sender blocked on Alice I’ll have to talk to you about TIM Mail. The procedure is theoretically applicable from all browsers, but in the tests I conducted I noticed that with Safari for macOS, for example, it is not possible to access the filter management panel (the one that contains blocked senders). If you too have problems viewing the TIM Mail management panel, use the Chrome browser, which is certainly supported by the service and is available for all operating systems.

From PC

To unblock a sender blocked on Alice Mail by computerall you have to do is connect to the TIM Mail official site and log into your inbox, as you usually do.

Then click on the item Settings located at the top right and select the item Mail preferences from the menu that opens. Then stop on Filters (you find this item both in the center of the page and in the left sidebar) and you should see the box that lists all the active filters on your inbox.

Then select the named filter Blocked senders filterpress the button Edit and, in the window that is proposed to you, identify the name of the sender to unblock: then click on it and press the button Deleteto confirm their removal from the unwanted list.

If the sender you want to unblock is the only one on the list, you must perform the complete deletion of the blocked senders filter. To do so, go back to the previous TIM Mail screen, select the Blocked senders filter from the active filters box and click on the button Delete.

Mission accomplished! From this moment on, you will return to receive messages from the user you previously blocked (more or less voluntarily).

From smartphones and tablets

TIM Mail mobile

To access TIM Mail on the move you must use the browser, as there is not yet an official app of the service for smartphones and tablets. Unfortunately, however, the mobile version of the TIM Mail site does not allow you to easily manage filters like the desktop one, and the latter does not work very well with all browsers: in my tests, the procedure was successful with Chrome on Androidwhile on iOS there doesn’t seem to be any way to make it go, neither with Chrome, nor with Safari (since, on Apple’s mobile platform, all browsers use the same rendering engine).

To proceed, therefore, connected to TIM Mail from Chrome on Android using the address and log in to your e-mail box, as you usually do (I remind you that on smartphones and tablets you must enter the suffix of the email address, eg. @ alice.itthe relative box should not be checked as it happens on a PC).

Once logged in, connect to the address order to invoke the desktop version of the service, and then proceed as explained above. The only difference is that, instead of the boxes with the lists of filters and blocked senders, you will find drop down menuon which to press to select the desired option.

How to unblock a sender blocked on Alice by email client

You use your mailbox Alice email predominantly from client, then from an e-mail management program? In this case, if the sender block has been set via the client, you can act as explained below; if, on the other hand, the block was imposed by the web version of TIM Mail, you must proceed as explained above (therefore from a browser), as the filter is applied upstream on the TIM Mail servers and not in the client you use locally.

Microsoft Outlook (Windows / macOS)


If you use Microsoft Outlookthe famous e-mail client (or rather, PIM, that is Personal Information Manager) included in the Microsoft Office suite and available for both Windows and macOS, you can proceed to unblock blocked senders in a very simple way.

To get started, start the program on your PC and select the tab Home from the toolbar located at the top. Then click on thelittle man with prohibition symbol (top left) and choose the option Junk Email Options … from the menu that opens.

In the next window, select the tab Blocked sendersselect the name of the sender to unblock and click on the button Removeto remove it from the list in question.

Mail (Windows 10)

Windows 10 Mail

Windows 10 has a built-in email client, which is simply called Mail. It allows you to effectively block spam messages and unwanted senders; however, it does not offer granular options for dealing with blocked senders. So what you have to do is simply mark the emails from the sender you want to unblock as “not unwanted”.

To do this, start Windows 10 Mailpress the ☰ button located at the top left, go up More> Junk mailselect a message of the sender you want to unblock and click on the option Not unwanted, top right. Easy, right?

Thunderbird (Windows / macOS / Linux)


Thunderbirdthe popular free and open source email client available for all major desktop operating systems, includes a very intuitive blocked senders management system.

To be able to use it, start the program, click on the ☰ button located at the top right and select the items Message Filters> Message Filters from the menu that opens.

In the new window, then move to the filter for the sender you want to unblock, click on the button Delete and come on confirmationfor the changes to take effect.

Gmail (Android / iOS / iPadOS)


The app of Gmail for Android And iOS / iPadOS allows you to manage blocked senders quite easily both on smartphones and tablets.

In fact, all you have to do to unblock a blocked sender is to open a message received from the latter and press on release button which should appear just below the sender field. Easier than that?

Apple Mail (macOS / iOS / iPadOS)

Apple Mail

You use a Mac and you rely on Apple Mail for email management? In this case, know that you can unblock blocked senders very easily.

After starting the application on your Mac, go to the menu Mail> Preferences (top left) and, in the window that opens, first select the tab Unsolicited and then that Blocked. Then click on the sender to unblockpress the button [-] (bottom left) and that’s it.

On iOS And iPadOS, on the other hand, the steps to take are different. In fact, you have to go to the menu Settings> Mail> Blockedswipe from right to left on the callsign to be unlocked and press the button Unlock that appears on the right.