How to talk to a GLS operator: You have purchased a product from one of the many stores on the Internet and the shipment has been entrusted to the courier GLS who took charge of it and provided you with the data relating to the delivery. On the appointed day and the following ones, however, you have not received anything and you have the doubt that the package has been lost or that something, in any case, has gone wrong. For this reason, you would like to speak directly to a GLS operator and try to get some more information on the status of the shipment.
That’s how things are, right? In this case, don’t worry: this is a common problem that can be easily solved by contacting the GLS office closest to your home directly. How? Read on and you will find out. In the next paragraphs, in fact, I will show you how to talk to a GLS operator by contacting the office or using the other contact methods offered by this courier.
Courage: sit comfortably and take a couple of minutes of free time to read what I have to say. Then choose the method you prefer to trace the GLS office in your area and call them to get the information you want. I am sure that by doing this you will be able to contact a GLS operator and solve the problem. Let it bet?
How to talk to a GLS operator by phone
The only way to be able to contact a GLS operator by phone consists of calling the GLS headquarters under the jurisdiction of its territory. Once you have found the relevant number, in fact, you can speak to an insider who will be able to solve the problems relating to shipments, undeliverable packages or any other type of request.
To find the number of the GLS office closest to your area, you can use different means: the GLS official websitethe number 02.98.03.55.56 with automatic reply system or the official app GLS Mobile available for Android (also on alternative stores) e iOS / iPadOS.
To proceed from the web, you can connect to This Pagetype in the appropriate spaces la Location and the Postal code area where you live, press the button Search for and wait for the search result. In the new page opened you will find the contacts relating to the GLS office in your area and you can use the phone number present to speak directly with an operator.
If you prefer to make a call, you can find the number of the GLS office closest to you by calling GLS Customer Service, active 24 hours a day every day of the week. To use this method, enter the number 02.98.03.55.56 on your phone keypad, initiate the call and follow the instructions of the voice guide.
At the time of writing, the procedure to follow is the following (consider that, over time, it may change): press the key 2 to access the section Other services and then press the again key 2 for Know the place of jurisdiction. Once this is done, you can press the key 1 to search using the POSTAL CODE or the key 2 to search for the venue for province, saying its name after the beep. After that, the voice guide will tell you the address of the office and its telephone number.
The last option you have is tomobile app. Once downloaded on your device (by looking for it in the store of the latter, pressing on its icon and then on the button Install / Get), start it and accept the terms and conditions by clicking on the button I accept at the bottom of the screen.
Once this is done, from the main screen of the app, tap the button Find location, then respond affirmatively to the message about using your location data while using the app. In the new screen that opens, enter the locality or the POSTAL CODE in the space provided and tap the button Search for.
Once the search procedure is complete, you can view the list of locations and, by tapping on that of yours city, see the contacts and the phone number to call. If you are using a device with a SIM, just press on the number and confirm to initiate the call and speak to a GLS operator. Easy, right?
How to talk to a GLS operator online
You are wondering how to talk to a GLS operator via the Internet why can’t you use the phone at the moment? Given that telephone contact is the best solution to contact GLS, there is still a method that you can use and it consists insend an email to the courier using the appropriate form on the official website.
To do this, connect to the GLS official website and uses the module located at the bottom of the screen to send a request and wait for an operator in charge to answer you. Keep in mind, however, that the service is active from Monday to Friday from 09.00 to 18.00.
Therefore, just accept the information and declare that you are of age by ticking the relevant boxes, enter your data – First name, Last name, E-mail (and, if desired, optional data) – and specify theobject of the message, choosing from those present in the drop-down menu.
Then, select one of the two shipping types present (national or international) and finally type yours message in the appropriate box, remembering to enter the number of shipping and accurate and detailed information about the problem.
Once everything is done, click on the button Send, to send your email. Within a variable period of time you will be contacted at the e-mail address you specified in the data entry phase. Easy, right?