How to switch Candy Crush accounts: After purchasing a new smartphone, you have successfully completed the first configuration, also downloading all the applications you used on the old phone, including Candy Crush , the famous puzzle developed by the Swedish company King. To resume playing immediately, you created a new account but only later did you realize that in doing so you have lost all your game progress. To remedy this, you have tried in every way to log in with your “old” account but your every attempt has not given the desired result.
If this is actually the case and, now, you no longer know where to hit your head, let me give you a hand and explain how to change Candy Crush account . In addition to providing you with all the necessary information to access your new account via email, you will also find the procedure to connect Candy Crush to Facebook and play directly through the famous social network. In addition, if you encounter problems, I will explain how to access the Candy Crush support section and how to request support.
How do you say? Is that exactly what you wanted to know? So let’s not waste any more time chatting and get straight to the action. Courage: make yourself comfortable, take five minutes of free time and read the next paragraphs. Carefully follow the instructions I’m about to give you, try to put them into practice on your smartphone and I assure you that, in no time, you will be able to change the game account and recover all your progress. Having said that, all I have to do is wish you a good read and, above all, have fun!
Before going into the detail of this guide and explaining, by thread and by sign, how to change accounts on Candy Crush , it is necessary to make a necessary premise. In fact, at the time of writing this guide, there are several variations of Candy Crush, each with its own application: Candy Crush Saga , Candy Crush Soda Saga , Candy Crush Friends Saga and Crush Jelly Saga .
Having said that, you will be happy to know that it is possible to use the same account in each of the applications just mentioned and that the procedure for changing accounts is almost identical in each of them. In addition, it will be useful to know that it is possible to access Candy Crush either using an account associated with an email address or by logging in through your Facebook account (in the latter case you can also play directly on Facebook, even from a computer, without losing the own progress).
Finally, I point out that the creation of an account on Candy Crush allows you to save your progress and synchronize them on all the devices of your interest. However, you will not be able to pass game data from one account to another.
How to change account Candy Crush Saga
If your intention is to switch accounts on Candy Crush Saga , all you have to do is start the game on Android or iOS / iPadOS , access its settings and log out of the account in use. Once this is done, you can log in again, choosing whether to log in with the email address associated with your new account or whether to authenticate via Facebook.
To proceed, take your smartphone or tablet, start Candy Crush Saga and, in the main screen of the game, tap the My profile button . Now, regardless if you have previously logged in with your Facebook account or through your King account credentials, press on the Disconnect option and confirm your intention, by tapping the red Disconnect button on the screen Do you really want to exit? .
At this point, select the option Retrieve my progress (or press on the gear wheel icon and then on the My profile item ) and choose the option of your interest: Continue with Facebook , to log in with your account Facebook or Log in with email , if you have already created a new account using your email address.
In the first case, tap on the Continue button and, if the Facebook application is installed on your phone and you want to access Candy Crush with the same account, select the options Log in with the Facebook app and Continue as [name] . Otherwise, press on the item Login with phone number or email , enter the data of the Facebook account with which you intend to log in (in the fields Mobile number or email address and Facebook password ) and tap on the Login button .
If, on the other hand, you have chosen to log in with your email address, enter the data of your new account in the Email and Password fields and tap the Login button to log in. Simple, right?
How to change your account Candy Crush Soda Saga
The procedure to change accounts on Candy Crush Soda Saga , another famous puzzle produced by King, is almost identical to the one I indicated in the previous paragraphs dedicated to Candy Crush Saga.
To disconnect from the account in use, start the game app for Android and iPhone / iPad , press the gear wheel icon located at the bottom left and, in the new screen that appears, tap the little man icon with the crown , to access the Account Settings section .
Once this is done, select the Disconnect item and tap the Disconnect button to log out. At this point, press again on the icon of the little man with the crown , select the item Log in with email , enter the data of your new account in the Email and Password fields , tap the Log in button and you’re done.
How do you say? Do you want to start a new game and create a new account? In this case, select the option Register with email , enter the required data in the Email , Password , Name and Surname fields and press the Create account button , to create a new account and start playing.
Alternatively, you can log in to Candy Crush Soda Saga using your Facebook account. In this case, select the Continue with Facebook option , press on Continue , choose whether to log in with the same account in use on the Facebook app installed on your smartphone ( Log in with the Facebook app ) or if log in with another account ( Log in with phone number or email ) and follow the instructions shown on the screen, to log in to Candy Crush Soda Saga with Facebook.
How to change your account Candy Crush Friends Saga
To switch accounts on Candy Crush Friends Saga , start the app in question for Android or iOS / iPadOS , tap on the Profile item and, in the new screen that appears, choose the Disconnect option . Then press the red Disconnect button to confirm your intention and log out of the account in use.
After that, in the main screen of Candy Crush Friends Saga, choose the option Have you already played before? and press on the item Log in with email , then enter the credentials of your new account in the Email and Password fields and tap the Log in button to log in. If, on the other hand, you do not yet have a second account, you can create one by pressing the Register with email button .
Alternatively, if you want to log in with your Facebook account, select the Continue with Facebook item , press the Continue button and choose the option of your interest: Log in with the Facebook app , to access Candy Crush with the account in use on the Facebook app installed on your smartphone, or Log in with phone number or email , to manually enter the credentials of the Facebook account you want to use with Candy Crush.
How to change your account Candy Crush Jelly Saga
If you are wondering how to switch accounts on Candy Crush Jelly Saga , start the game app for Android or iPhone / iPad , tap the My Profile button and, in the Account Settings screen , press the Disconnect button twice in succession, in so you can log out of your account.
Now, tap on the item Save your progress , choose the option Log in with email (if you do not yet have another account, select the entry Register with email to create one), enter the data of your new account in Email and Password fields and press the Login button to login.
If, on the other hand, you want to access Candy Crush Jelly Saga with your Facebook account, press on Continue with Facebook , tap on the Continue button and choose one of the options available between Log in with the Facebook app and Log in with phone number or email , to associate your game with Candy Crush with your Facebook account.
In case of problems
If you followed the instructions I provided to you in the previous paragraphs by thread and by sign but, despite this, you were unable to change your account on Candy Crush, I suggest you access the Assistance section of the game of your interest, to try to solve the problems in complete autonomy.
To proceed, start the Candy Crush app installed on your smartphone or tablet, tap on the gear wheel icon and, in the new screen that appears, press the button ? (on Candy Crush Jelly Saga press the i button ). After that, write ” account ” in the field How can we help you? , in order to view only the topics dedicated to the Candy Crush account, and tap on the topic of your interest.
If trying to put the proposed solution into practice, you cannot solve your problem, tap the Contact us button visible under the heading Do you still need help? and make sure the data in the Email and Full Name fields are correct. Finally, choose the topic of your interest through the drop-down menus Choose a topic and Choose a sub-topic , describe the problem found in the What is the problem field and press the Send button , to send your request for assistance. The Candy Crush support team will reply to you as soon as possible.