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How to recover old emails from alice

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How to recover old emails from alice: You haven’t used your Alice Mail email address for a while and now that you’ve needed it again, you’ve noticed that many things have changed since your last login: Alice email has now been added to TIM Mail , TIM’s Webmail service. Confused by this change, you are wondering where all your old email conversations went and you therefore want a hand to recover old emails from Alice .

Is that so? Well, you don’t have to worry: all your emails are still in their place, in your inbox, unless you have voluntarily deleted them previously. What I will explain in detail, in this guide of mine, is how to go about succeeding in recovering long-standing conversations. I will explain how to do this through the web version of TIM Mail and also how to do it if you intend to configure and then use an e-mail client, such as Outlook or Mail. Do you need to retrieve Alice’s emails, but you only have a smartphone or tablet available? Don’t worry, I will also deal with solutions suitable for mobile devices, talking about famous apps like BlueMail and Spark.

Are you ready to get started? Yup? Very well! Let’s get to work immediately: take a few minutes of free time, follow the instructions I am about to give you step by step and you will see that you will be able to find your old emails in the blink of an eye. Let it bet? I wish you a good read and … a good recovery!


Retrieve old emails from Alice from computer

Are you trying to find an old Alice email, sent or received, which dates back to some time ago, and you are wondering how to do it? The answer is obvious: the first useful suggestion is to act as a computer, through the TIM Mail service .

From TIM Mail

If you use the TIM Mail e-mail service , connect to it from a browser, in order to view all the folders in the Inbox section and identify all the emails sent and received. Now, if you are looking for an email with an older date, use the Search for messages tool  located at the top.

Also, click on the ▼ symbol , in order to use the advanced search tool in which there are several text fields that correspond to filters, such as Recipient and Subject . You can also select a date range to search by. Once you have used the filters, press the Search button to see the results on the screen.

Alternatively, use the directional arrows to scroll through the pages of the e-mail folder, or click on the Sent Items , Giga Attachments , Trash or Drafts folders so you have more choice to search for the email you want to recover. For example, if you have archived email, look in the Archive folder as well . In all the aforementioned folders you can scroll through the web pages, in order to see more dated emails.

From email software

If you use software to manage your e-mails and if you want to be able to recover some old e-mails, you can try to see if these are present in the client you have configured.

Outlook (Windows / macOS)

Is the desktop client you use to receive and send emails Outlook , the paid program for Windows and macOS ? In this case, start it on your computer and, in case you have not yet carried out the configuration procedure for the Alice Mail account, follow the instructions you find in the next lines.

If you are using  Windows , click on the  File button (top left) and click on Account Settings , from the menu on the next screen. Then press the New button , put the check mark next to the wording Manual configuration or additional server types , go ahead, choose the IMAP option  (I do not recommend the POP3 protocol, as it is dated and does not allow the synchronization of messages on more device), go ahead and fill in the form you see on the screen with the Alice Mail / TIM Mail configuration data (you will find them indicated below).

If you are using a  Mac , select the  Preferences item from the Outlook menu (top left) and, on the next screen, click on the Accounts icon . Then press the [+] button , located at the bottom left, select the New account item from the following menu and fill in the form with the data of your Alice Mail / TIM Mail account. For more information on this, read my guide on how to set up Outlook.

The data to be entered for the configuration are as follows.

Incoming mail server (IMAP):

Outgoing mail server (SMTP):


Password:  Your account password

Outgoing Mail Authentication (SMTP):  Required, same username and password as incoming mail

IMAP server port number:  143

SMTP server port number:  587

If these don’t work, use these parameters.

Incoming mail server (IMAP):

Outgoing mail server (SMTP):

Username: or

Password:  Your account password

Outgoing Mail Authentication (SMTP):  Required, same username and password as incoming mail

IMAP server port number:  143

SMTP server port number:  587

Now, first of all, use the text field you see on the screen, corresponding to the symbol of a magnifying glass , to search for a specific email. This, in fact, may not be present on the main screen, as perhaps some time has already passed since it was sent or received.

Also, click on the Current Mailbox drop-down menu , so that you can select Subfolders , Current Folder or All Outlook Items . If you can’t find the email at all, click on the Most recent item , in order to sort the email according to this criterion.

An additional tool you can use is the filter with  a funnel symbol located in the sidebar at the top of the Home tab . Then click on Filter email to display a drop-down menu and then press on one of the items on the screen: unread, with attachments, marked , with high priority or categorized . Also, through the voice this week , you can filter the search for emails in a certain period of time, such as today, yesterday, this week, last week, this month, last month, this year, last year .

From macOS , on the other hand, the most complete tool dedicated to searching for emails is visible by clicking on the Search text field located at the top right. This way, you can see the new Search tab on-screen , which has several search filters: current folder, subfolders, all messages, from, subject, attachments, sent to, and much more. Alternatively, you can click on the To: Conversations item and, from the drop-down menu, select the  Least recent item at the beginning . Historical emails will be displayed at the top of the configured folders.

Using these tools you should be successful but, if you have archived your email, try to search the default archive box or the one you set up.

Mail (macOS)

If you are using the Mail application on macOS , as you have configured an Alice email address there, you can use this client to retrieve old emails sent or received by performing a search. Haven’t you configured Mail with your Alice account yet? Don’t worry, follow my instructions step by step.

Go to the Mail> Preferences menu  located at the top left, click on the Account item from the next window, press on (+) and fill in the text fields by entering the configuration parameters of your account. Which ones are they? The same ones that I indicated in the previous paragraph dedicated to Outlook.

Once the preliminary operations have been performed, start Mail from the macOS Dock bar (it is the icon with the symbol of a postcard ), then use the Inbox drop-down menu to select the Tim mailbox you configured. If so, use the Sort by Date button to select Oldest Message at the top .

The other useful folders for recovering emails are those called Archive, Draft, Junk, Deleted or Sent Items . Then try clicking on these items to search for the one you are interested in finding. You can also use the Search tool ( a magnifying glass symbol ) located at the top right of the screen.

The e-mail management software I mentioned in the previous lines are just some of the most famous, but there are also others, such as Mozilla Thunderbird , a free client for Windows or macOS , or even Opera Mail , software that it is present on the main operating systems, Windows and macOS and Linux . I told you in more detail about how to use these programs in my guide dedicated to the subject.

Furthermore, I want to remind you that, if you encounter problems in carrying out the configuration procedures of your account in an email client or want to use a client other than those previously listed, you can refer to the tutorial on how to configure Alice email.

Recover old emails from Alice from smartphones and tablets

Do you want to recover old emails from Alice but you are not at home or at work? No problem, just access your e-mail via its Webmail tool, or via the e-mail app you have configured on your smartphone or tablet . How to do? I’ll explain it to you in the next lines.

From TIM Mail

Pick up the device you intend to use to retrieve long-standing emails and connect to Alice’s Webmail via a browser (eg Chrome on Android or  Safari on iOS), typing in your login credentials ( email and password ), if the login does not happen automatically.

On the main screen, use a magnifying glass symbol to type in the search terms of the email you want to retrieve. Alternatively, simply scroll down to view all the emails in your inbox and try searching for them. If through this method you do not get the desired result, then presses on the icon in order to display a drop-down menu in which there are the other e-mail folders.

Press the menu items Sent mail , Spam , Trash to see if the email is in one of these boxes; in each one there is the magnifying glass symbol and the relative text field dedicated to the search.

If you use a system for archiving emails on Alice, press on , tap on the wording My folders and then on Archive , in order to view the emails also within this section.

From email app

Do you usually send and receive emails from your mobile device and use an email management application? So would you like to know if it is possible to recover old TIM emails, also through the use of these tools? Of course yes! In this case, you can easily recover the emails sent or received for some time, through some famous email apps that I tell you about in the following lines.

BlueMail (Android / iOS)

If you use the BlueMail application on your Android or iOS device (its operation is identical on both operating systems) start it in order to see the Archive folder on its main screen , which is usually dedicated to the inbox.

Then scroll down this section, to locate old emails, or use the icon (…) and press the Search button  to use the internal search engine.

If you cannot find the historical emails in the main folder, tap the button , then press on the other folders (such as Sent or Outbox ) in which the emails are configured according to the rules you set.

For each folder, always refer to the Search item which you can see by tapping on (…) . To quickly explore the other sections, press the ˅ button and then use the menu items All, Unread, Favorites, Inbox , in order to view other emails.

Spark (iOS)

A widely used email application on iOS is Spark , and its simple and straightforward interface will be very useful for recovering old emails.

In particular, the Entry or Smart Entry sections sort the conversations, showing those already read at the bottom; consequently you just need to scroll down the page, in order to view more messages.

If you are unable to find a particular email, press the button with the magnifying glass symbol in the upper right corner, and then type a parameter to search for the email in the text field on the screen.

Then press the symbol to see the other folders of this application, such as the one dedicated to attachments , marked mail , sent mail , drafts, trash and archive ; this last folder can be useful, in case you have archived some e-mail messages.

In all the aforementioned sections, the button with the symbol of a magnifying glass can always be used , which facilitates the search for specific emails. Furthermore, in the Archive section or, for example, in the  Sent section , it is possible to search for emails, through the use of some filters, such as From / To ( From / To ), Attachments (Attachments) , PDF , ( searches for emails containing PDFs), Documents (searches for all emails containing documents).

Those I have told you about are just some of the most popular email apps, but there are also other noteworthy ones such as Gmail ( Android / iOS ), Mail (the default iOS app), Yahoo ( Android / iOS ) and Outlook ( Android / iOS ), which allow you to add other email addresses other than the default ones. To learn more about e-mail services with a dedicated app, read this guide.