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How to delete all emails from Alice

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How to delete all emails from Alice: After months of practically never opening it, you’ve decided to “pop” your inbox up Alice email and you discovered two things: 1) the service no longer exists and has been incorporated into TIM Mail, the new TIM Webmail. 2) there are hundreds of useless messages in the inbox. At this point, you would like a hand to understand a little better how TIM Mail works and, entering more specifically, you would like to know how to delete all the messages that are present in the inbox, in order to free the folder and, perhaps, start using your Alice Mail address more assiduously. Did I guess? Then know that you’ve come to the right place at a time that couldn’t have been better.

In fact, in today’s tutorial I’ll explain how to delete all emails from Alice (or rather, from TIM Mail, by logging in with your @ alice.it account) using a computer, smartphone or tablet. To be precise, I will show you how to act from the Web version of the service which, however, does not include a specific function for deleting emails in bulk, and then I will show you how you can delete messages from your Alice Mail account by configuring the latter in an e-mail client, such as Outlook or Mozilla Thunderbird.

So, are you ready to go? If your answer is yes, let’s not get lost in chatter anymore and let’s take action right away! Take a few minutes of free time, follow the instructions I am about to give you and find out how to free your inbox on Alice Mail / TIM Mail in the shortest possible time. I assure you it is not as difficult as you might imagine. Happy reading and … happy deleting messages!

Delete all emails from TIM Mail

If you want delete all emails from Alice without resorting to external clients, you can rely on TIM Mail, the TIM Webmail service, which, however, as I already mentioned in the introductory phase of the post, does not yet integrate an ad hoc function for deleting emails in bulk. The only thing it allows you to do is select a large number of messages (max 50 at a time) and move them to the trash in a couple of clicks: if this type of solution suits you, proceed as follows.

From computer

To delete all messages from TIM Mail using your computer, open the browser you usually use to connect to the Internet (eg. Chrome), linked to the main page of the service and log into your Alice Mail account. To do so, enter the first part of your e-mail address (eg. name surname) in the field usernameput the check mark next to the item @ alice.itenter yours password access in the appropriate text field and click on the button Walk in.

If you want to keep access open for 15 days, put the check mark next to the entry Remember me for 15 days. If, on the other hand, you do not remember your login credentials, click on the item recover username and password and follow the on-screen instructions. For more specific guidance on this procedure, see my tutorial on Alice Mail login problems.

You are now ready for action! Go to the Incoming mail of your Mail by clicking on the appropriate tab at the top, select all the messages on the page by placing a check mark on the relevant boxes (you can check all the messages displayed by selecting the check mark you see in the top bar, with Sender, Date, etc.) and click on the button Delete (also located at the top). Then confirm and that’s it. Please note that the same procedure can also be followed for other TIM Mail folders, such as that of thearchive.

TIM Mail

Once you have completed the transfer of all messages from the Inbox to the Trash, empty the Trash by clicking on the button Empty which is next to the item Trash can in the TIM Mail sidebar and confirming the operation (by pressing the button Delete that appears on the screen).

By following the same procedure, you can also empty the Spam: all you have to do is locate the appropriate item from the left sidebar and click on the button Empty. Easier than that ?!

From smartphone or tablet

How to delete all emails from Alice

TIM Mail can also be used from smartphones and tablets. It is not yet available as an app, but it can be accessed via browser.

If you want to delete all emails from Alice using your mobile device, then open the browser you usually use to surf the Internet with the latter (eg. Chrome on Android or Safari on iOS) and connected to the site mail.tim.it. At this point, tap on the item Classic mail for PC which is located at the bottom, in order to activate the desktop version of the service (the mobile version of TIM Mail does not allow you to select and delete messages in bulk) and log in to your mailbox as explained in the previous chapter of the tutorial.

Now you can proceed with the selection and, therefore, with the deletion of the messages in your inbox (or even in the other TIM Mail folders) as I explained to you before. It will be a bit inconvenient, as the desktop interface of TIM Mail is not optimized for touch, but you will eventually succeed in your purpose.

Delete all emails from Alice via client

As widely seen in the previous chapters of this tutorial, TIM Mail does not provide a function to delete all the messages in the inbox in one go: you have to proceed step by step, selecting 50 messages at a time and deleting them. If this is a major limitation for you, you can bypass the problem by setting up your account Alice email in a email client and deleting all emails through the latter.

Changes made in the client, thanks to the synchronization offered by the protocol IMAP (which keeps the e-mail clients and the provider’s servers synchronized, in this case the TIM Mail / Alice Mail server), will be reported in TIM Mail. In other words, by deleting the messages from the Inbox of your client on the PC, you will also delete them in TIM Mail. Let’s see together how to proceed.

Client configuration

Outlook configuration

In order to delete all Alice Mail emails via an email client, you must first set up your account @ alice.it within the latter. Here are the steps to take to add a new account in the main email management programs. Below, however, you can find the “coordinates” to take advantage of the TIM Mail / Alice Mail IMAP protocol.

  • Microsoft Outlook (Windows / macOS) – if you are using Microsoft Outlook on Windows, click on the button File located at the top left and select the item Account settings from the menu Account settings present in the screen that opens. At this point, press the button New oneput the check mark next to the item Manual configuration or additional server typesGo forwardchoose the option POP or IMAPgo again forward and fill out the forms that are proposed to you using the data that I will show you shortly (ie the coordinates of the Alice Mail IMAP server). If you are using a Mac, you can do the same operation by selecting the item Preferences from the menu Outlook which is located at the top left. In the window that opens, then select the icon Accountpresses the button [+] located at the bottom left, select the item New account from the menu that opens and fill in the forms that are proposed to you with the data of your Alice Mail account. For more details, read my guide on how to set up Outlook.
  • Mail (Windows 10) – if you use the mail client included “standard” in Windows 10, click on the item Settingschoose the option Manage accounts from the menu that opens and click on the item Add account. Then fill in the forms that are proposed to you with the data of the Alice Mail account.
  • Mozilla Thunderbird (Windows / macOS / Linux) – click on the ☰ button located at the top right and select the items New message> Existing email account from the menu that opens and fill in the form that is proposed to you with the data of the Alice Mail IMAP server. For more details, read my Thunderbird tutorial.
  • Apple Mail (macOS) – go to the menu Mail> Preferences located at the top left, select the item Account from the window that opens, click on the button + and fill out the form that is proposed to you with your Alice account data.

Alice Mail / TIM Mail IMAP parameters

IMAP Alice Mail

Below you can find the IMAP parameters to use to configure your @ alice.it address in the email clients mentioned above.

Incoming mail server (IMAP): in.alice.it

Outgoing mail server (SMTP): out.alice.it

Username: address@alice.it

Password: your account password

Outgoing Mail Authentication (SMTP): required, same username and password as inbox

IMAP server port number: 143

SMTP Server Port Number: 587

If the Alice Mail parameters do not work, try those of TIM Mail.

Incoming mail server (IMAP): imap.tim.it

Outgoing mail server (SMTP): smtp.tim.it

Username: address@alice.it or address@tim.it

Password: your account password

Outgoing Mail Authentication (SMTP): required, same username and password as inbox

IMAP server port number: 143

SMTP Server Port Number: 587

In case of problems or doubts related to the configuration of Alice Mail in your client, please refer to my guide on how to configure Alice Mail.

Erasing messages

How to delete all emails from Alice

Once you have configured your Alice Mail account in the client, wait patiently for all the messages in your inbox to be downloaded (it may take a few minutes), and then proceed with their deletion.

To succeed in your intent, select the folder of the incoming mail related to Alice Mail (or in any case the folder that contains the messages you want to delete) and select all the messages using the key combination Ctrl + A on Windows or cmd + a on macOS (or using the appropriate voice, for example Select allwhich may be present in the client menu).

In conclusion, right click on one of the selected messages and choose the item to delete them (ex. Delete selected messages) from the menu that appears on the screen. Once this is done, the emails will be moved to the trash and you can permanently delete them by emptying the latter, from the client or from TIM Mail, as explained in the opening chapter of this tutorial. It wasn’t difficult, was it?

Note: the same procedure can also be performed via email clients for smartphones or tablets, which however are more inconvenient to use when it comes to processing messages in bulk. Personally I recommend that you act as a PC.