Skip to content

How to contact Skype

Rate this post

How to contact Skype: You are having difficulty using your account Skype and would you like to contact the assistance of the famous Microsoft VoIP client to deal with it? I do not see the problem: do it now and you will see that in no time you will be able to settle the matter. How do you say? You would like it but you don’t have the slightest idea of how to contact Skype? Well … what were you waiting to say? I can help you out.

With today’s guide, in fact, I will take care of explaining, step by step, how to carry out the aforementioned operation. I know, on the surface it may seem a little complicated but, you have to believe me, it’s not like that at all. Everything is done via the Internet, from the browser window, so you won’t have to interface with distracting call centers or who knows what other “devilry”.

Then? What are you still doing standing there? Take a few minutes of free time just for you, make yourself comfortable and concentrate on reading what is written below. I sincerely hope that, in the end, you can feel very happy and satisfied, not only for having understood how to proceed but, of course, also for having finally solved your problems.

Skype: contact support

You want to find out how to contact Skype support? Then follow the instructions you find in the steps below. As I told you, it is not difficult, even for those who do not have much experience in terms of new technologies: you have my word!

How to contact Skype via chat

As anticipated at the beginning of the post, for contact Skype everything is done via the Internet, via chat, directly from the window of any browser. Support is active every day, 24 hours a day, but waiting times for assistance may vary based on the number of requests.

That said, however contact Skype via chatthe first step you must take is to start the browser you generally use from your computer or in any case from the device you are using (eg. Chrome) and go to the web page dedicated to Skype contacts.

At this point, select the problem you are experiencing by choosing the most relevant option from the list below the wording Select your problem (ex. I’m having trouble signing into Skype, I’m having trouble making a call etc.) and provide further details about the difficulties you are having by selecting the relevant option from those listed under the heading Please be more specific.

After completing the above steps, you may be presented with a number of solutions to consider in order to resolve your difficulties. If you think they are right for you, select the relevant link and read the directions provided, otherwise you can contact Skype support via chat by clicking on the link Chat with Skype Customer Support that you find at the bottom of the page, under the heading Nothing helped you?.

Wait, therefore, for the Skype chat window to open, wait for your turn to come to speak with technical assistance and, once you have received a chat response from an operator, type your message in the appropriate text field at the bottom (and click on the button with thepaper airplane, to send it). Then wait for a further response from the Skype operator, so that they can take care of your support request.

Please note that Skype support should be localized in Italian by default. If this is not the case, you can change the language used in chat using the appropriate drop-down menu at the top right.

Also, when typing your messages in chat, please try to be as clear and exhaustive as possible and provide all the requested details at the appropriate time. When the conversation is over, click the button Go outat the top of the chat screen, to end the session.

How to contact Skype by email


You are wondering if it is possible contact Skype by email? Sorry to disappoint you but the answer is no. Currently, in fact, the only system available to be able to get in touch with the assistance of the famous VoIP client is via chat, proceeding as I indicated in the previous step.

How to contact Skype by phone

Telephone handset

And for contact Skype by phone? How you do it? Even then, I have to disappoint you: it can’t be done. The only valid way to contact Skype support – at least at the time of writing this guide – is to use the chat system I told you about previously.

Other solutions to get help for Skype

Skype support

They also exist other solutions to get help for Skypewhich you can decide to adopt as an alternative (or perhaps in addition) to what I have already explained to you in the previous lines, especially if you think you do not need direct support.

First, if you don’t want to contact Skype directly, you can consider consulting the guides that you find on the website of the service. To do this, visit the section dedicated to the support of the Skype sitetype le keyword of your interest in search field located in the center of the page and select the suggestion relevant among those proposed to you, then consult the information on the new web page displayed.

As an alternative to what I just pointed out to you, you can search for the information you need for categoryselecting the one of your interest among the various available that are listed under the search bar.

You can also consider contacting the community Skype, by consulting the discussion topics already started by other users like you and / or by entering new ones. To do this, go to thededicated Web page and open the discussion you want to read among those listed. If necessary, you can help you identify the various discussions using the menus and filters located at the top of the page.

To reply to a discussion, click on the button Answers present within it, log in to your Microsoft account and type your message. To start a new discussion yourself, click the link instead ask a question that you find at the top of the site.

Another way to get help with Skype is to use the bot service, i.e. a virtual operator. To use it, go up this page of the Skype websitetype your message in the text field at the bottom, send it (by pressing the button with thepaper airplane) and wait for an answer to be provided. The bot works 7 days a week, 24 hours a day, but is only available in English.

By this other pageinstead, you can know it state of the service and therefore understand if any malfunctions relating to calls, contact management, file sharing, etc. they depend on you or on Skype’s servers.